Who we are?
Rais is one of the leading organizations in Qatar and one of the nation’s largest conglomerates. As Qatar has developed and expanded its horizons, Rais has been contributing to its success. We have grown by identifying needs in our home market and drawing top brand products to satisfy our customers.
The success of our business is firmly founded on the loyalty, mutual trust and respect between all of the members of the company, our customers and business partners.
We have developed into a leading retailer, wholesaler and importer of a diverse range of electric and electronic household appliances, including air conditioning units, fridges, freezer, televisions, washing machines, gas and electric cookers and water coolers and dispensers. We also provide after-sales and customer care services which underpin our relationship with our customers.
Strategy & Vision
Our mission is to continue to build a strong, well-respected business in Qatar and the Gulf region by understanding our markets and delivering on our promises.
We seek out the best brands to offer our customers at competitive prices. We source products that are innovative, efficient and reliable and match them with exemplary customer service. We are the gateway for the most exciting new products to enter Qatar and the Gulf region – products which add value and comfort to everyday life.
Our business is based on professionalism.
We set high standards for ourselves and constantly invest in the development of our workforce, in the innovation of our products and in the standard of our services. Our own brand, AR General Cool, is a market leader in Qatar. We follow the best practices and processes to guarantee the best quality for our customers.
Keeping our promises is important to us. We have a culture of transparency, enabling us to gain the respect of our stakeholders.
Through recognizing the importance of partnership, we build strong bonds with our customers and suppliers, focussing on mutual growth and success.
History of Beginning
The company was founded in 1978 by the current owner and President, Abdul Razzak Al-Rais and is still a family-run business today, giving us stability and longevity.
The first business was Alrais Gas & Trading, a home appliance retail business with a single showroom. From this single store, we have expanded into nine branches in Doha with a strong presence in the hypermarket sector. We also have brands registered in China and Hong Kong.
Over the years Rais has identified and established relationships with some of the world’s most reliable and design conscious brands, enabling us to offer sophisticated, functional products to the residents of Qatar.
Al Rais Group introduces the Generalco brand to provide the most efficient cooling solutions, regardless of space. Our specialized workshop and installation team provides excellent services in terms of consultation during purchase, even delivery and installation of air conditioners, with the support of the customer service department. The Generalco brand also provides many household appliances of all kinds.
The Italian brand Glemgas specializes in cooking appliances, hoods and oven hoods and excels in performance, reliability and safety. The company takes an approach to designing products that are stylish, functional and comfortable. Over 50 years of experience, the company has provided home cooking appliances with a constant commitment to originality, quality and potency.
Premier Home Appliances was established in 1912 in the United States, where it manufactures a variety of international ovens on gas and electric power. Under the slogan “Made to Last”, the company exceeds customers’ expectations in terms of quality, implementation and customer service. All products are manufactured in the United States.
We provides the well-known equipment manufacturer Ford and offers a wide variety of equipment Such as a drill, water pumps, saw, and other equipment needed by companies and homes.
We serve both individual and corporate clients and many have been customers for many years. Whether you are buying a kitchen appliance for your home or as a gift, or purchasing an air conditioning system for a villa, you will receive the same level of service and attention.
Our Clientele includes
|Ministry of Interior||Municipal Council||AI Dawn and Al Kass sports channels|
|Ministry of Social Affairs||Qatar Public Prosecution||Amiri Diwan|
|Ministry of Municipality
and Urban Planning
|Qatar Armed Forces||Ras Gas|
|Ministry of Education||Qatar Olympic Committee||AI Jaber Group|
|Ministry of Municipality
and Urban Planning
|General Directorate of Infonnation||AI Asmakh Real Estate Development Company|
|Foundation Sheikh Thani ibn
Abdullah for Humanitarian Servicesn
|UCC||Masraf Al Rayan|
|Sheikh Eid bin Mohammed||Al Shaqab Co (member of Qatar Foundation)||Doha Bank|
|Social Development Center||Al Thani Charitable Association||First Finance Co|
|Qatar Petroleum||Gulf Colors Co||Aljazeera Finance|
|Al Salam Industries (Stream)||Lulu hypermarket||Qatar Meat Company|
|Masker Hypennarket||Exmax Electronics||Ansar Gallery|
|Amiri Guard||Kaizan Qatar||Tadmur|
|Al Jabber Engineering||Agrico||Lusail Hospitality and Services|
|Al Darwish Engineering||Grand Mall hypermarket||Monoprix|
|Alfardan Properties||Al Meera Consumer Goods Company|