About Us

Who we are?

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Rais is one of the leading organizations in Qatar and one of the nation’s largest conglomerates. As Qatar has developed and expanded its horizons, Rais has been contributing to its success. We have grown by identifying needs in our home market and drawing top brand products to satisfy our customers.

The success of our business is firmly founded on the loyalty, mutual trust and respect between all of the members of the company, our customers and business partners.

Diverse portfolio

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We have developed into a leading retailer, wholesaler and importer of a diverse range of electric and electronic household appliances, including air conditioning units, fridges, freezer, televisions, washing machines, gas and electric cookers and water coolers and dispensers. We also provide after-sales and customer care services which underpin our relationship with our customers.

Strategy & Vision

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Our mission is to continue to build a strong, well-respected business in Qatar and the Gulf region by understanding our markets and delivering on our promises.
We seek out the best brands to offer our customers at competitive prices. We source products that are innovative, efficient and reliable and match them with exemplary customer service. We are the gateway for the most exciting new products to enter Qatar and the Gulf region – products which add value and comfort to everyday life.

Our business is based on professionalism.

We set high standards for ourselves and constantly invest in the development of our workforce, in the innovation of our products and in the standard of our services. Our own brand, AR General Cool, is a market leader in Qatar. We follow the best practices and processes to guarantee the best quality for our customers.

Keeping our promises is important to us. We have a culture of transparency, enabling us to gain the respect of our stakeholders.

Through recognizing the importance of partnership, we build strong bonds with our customers and suppliers, focussing on mutual growth and success.

History of Beginning

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The company was founded in 1978 by the current owner and President, Abdul Razzak Al-Rais and is still a family-run business today, giving us stability and longevity.

The first business was Alrais Gas & Trading, a home appliance retail business with a single showroom. From this single store, we have expanded into nine branches in Doha with a strong presence in the hypermarket sector. We also have brands registered in China and Hong Kong.

Over the years Rais has identified and established relationships with some of the world’s most reliable and design conscious brands, enabling us to offer sophisticated, functional products to the residents of Qatar.