About Us

Rais is a pioneer in the marketing of household appliances and air conditioning products, bringing convenience and life improvement both to Qatar and to international markets. We have built our business and reputation by keeping our promises to all our stakeholders.

Who we are?

Rais is one of the leading organizations in Qatar and one of the nation’s largest conglomerates. As Qatar has developed and expanded its horizons, Rais has been contributing to its success. We have grown by identifying needs in our home market and drawing top brand products to satisfy our customers.

The success of our business is firmly founded on the loyalty, mutual trust and respect between all of the members of the company, our customers and business partners.

Diverse portfolio

We have developed into a leading retailer, wholesaler and importer of a diverse range of electric and electronic household appliances, including air conditioning units, fridges, freezer, televisions, washing machines, gas and electric cookers and water coolers and dispensers. We also provide after-sales and customer care services which underpin our relationship with our customers.

Strategy & Vision

Our mission is to continue to build a strong, well-respected business in Qatar and the Gulf region by understanding our markets and delivering on our promises.
We seek out the best brands to offer our customers at competitive prices. We source products that are innovative, efficient and reliable and match them with exemplary customer service. We are the gateway for the most exciting new products to enter Qatar and the Gulf region – products which add value and comfort to everyday life.

Our business is based on professionalism.

We set high standards for ourselves and constantly invest in the development of our workforce, in the innovation of our products and in the standard of our services. Our own brand, AR General Cool, is a market leader in Qatar. We follow the best practices and processes to guarantee the best quality for our customers.

Keeping our promises is important to us. We have a culture of transparency, enabling us to gain the respect of our stakeholders.

Through recognizing the importance of partnership, we build strong bonds with our customers and suppliers, focussing on mutual growth and success.

History of Beginning

The company was founded in 1978 by the current owner and President, Abdul Razzak Al-Rais and is still a family-run business today, giving us stability and longevity.

The first business was Alrais Gas & Trading, a home appliance retail business with a single showroom. From this single store, we have expanded into nine branches in Doha with a strong presence in the hypermarket sector. We also have brands registered in China and Hong Kong.

Over the years Rais has identified and established relationships with some of the world’s most reliable and design conscious brands, enabling us to offer sophisticated, functional products to the residents of Qatar.

What we really do?

Rais offers its retail and wholesale customers the very best in home appliances and air conditioning products, sourced from around the world. We also produce our own range of air conditioning systems under the Generalco brand.

Our after-sales service, delivery and installation services and sales teams provide a seamless service to ensure our customers are advised on the best products and solutions for their needs.

Our Products

  • Air conditioning products
  • Refrigerators and freezers
  • Water coolers and dispensers
  • Home appliances such as cookers and ovens, hot plates, washing machines, icemakers, televisions, safe boxes, vacuum cleaners and blenders
  • Food heating cabinets
  • Oil heaters
  • Cooker Hoods
  • And a variety of equipments such as drill, water pumps, saw … etc.


Al Rais Group introduces the Generalco brand to provide the most efficient cooling solutions, regardless of space. Our specialized workshop and installation team provides excellent services in terms of consultation during purchase, even delivery and installation of air conditioners, with the support of the customer service department. The Generalco brand also provides many household appliances of all kinds.


The Italian brand Glemgas specializes in cooking appliances, hoods and oven hoods and excels in performance, reliability and safety. The company takes an approach to designing products that are stylish, functional and comfortable. Over 50 years of experience, the company has provided home cooking appliances with a constant commitment to originality, quality and potency.


Premier Home Appliances was established in 1912 in the United States, where it manufactures a variety of international ovens on gas and electric power. Under the slogan “Made to Last”, the company exceeds customers’ expectations in terms of quality, implementation and customer service. All products are manufactured in the United States.


We provides the well-known equipment manufacturer Ford and offers a wide variety of equipment Such as a drill, water pumps, saw, and other equipment needed by companies and homes.

We serve both individual and corporate clients and many have been customers for many years. Whether you are buying a kitchen appliance for your home or as a gift, or purchasing an air conditioning system for a villa, you will receive the same level of service and attention.

Our Clientele includes

Ministry of Interior Municipal Council AI Dawn and Al Kass sports channels
Ministry of Social Affairs Qatar Public Prosecution Amiri Diwan
Ministry of Municipality
and Urban Planning
Qatar Armed Forces Ras Gas
Ministry of Education Qatar Olympic Committee AI Jaber Group
Ministry of Municipality
and Urban Planning
General Directorate of Infonnation AI Asmakh Real Estate Development Company
Foundation Sheikh Thani ibn
Abdullah for Humanitarian Servicesn
UCC Masraf Al Rayan
Sheikh Eid bin Mohammed Al Shaqab Co (member of Qatar Foundation) Doha Bank
Social Development Center Al Thani Charitable Association First Finance Co
Qatar Petroleum Gulf Colors Co Aljazeera Finance
Al Salam Industries (Stream) Lulu hypermarket Qatar Meat Company
Masker Hypennarket Exmax Electronics Ansar Gallery
Amiri Guard Kaizan Qatar Tadmur
Al Jabber Engineering Agrico Lusail Hospitality and Services
Al Darwish Engineering Grand Mall hypermarket Monoprix
Alfardan Properties Al Meera Consumer Goods Company